Business Workflow

Claim, approve, and pay reimbursements

Help claimers, approvers, and payers move reimbursements through the workflow without mixing them with normal expenses.

Practical helpPublic articleOpen in app: /reimbursements

How to use this

Create expense

Record reimbursement expense with receipt and correct type.

Submit claim

Group one or more expenses into a claim and submit for approval.

Approve or reject

Approver checks receipts, notes, amount, category, policy fit, and duplicates.

Mark paid

Payer marks approved claim paid only after actual payment.

Check history

Use history to see draft, submitted, approved, rejected, and paid states.

Keep attachments

Receipts remain linked for audit after payment.

Guided walkthrough

Claimer, approver, and payer walkthroughs

Open app to use guided help

Detailed guide

1

Claimer flow

Create reimbursement expense with amount, date, reason, category, and receipt. Select eligible expenses and submit a claim.

2

Approver flow

Open pending claims, review receipts/notes/category/policy, then approve or reject with a clear reason.

3

Payer flow

Mark paid only when money is actually paid. The app should preserve payer/company records and attachments as designed.

4

Audit trail

Use history to see who created, submitted, approved, rejected, paid, and when.

Before you finish, check this

  • Receipt exists for claimable expense.
  • Claim amount matches selected expenses.
  • Approval is not treated as payment.
  • Rejected claim has reason.
  • Paid claim creates correct permanent record/attachment copy.

Common mistakes to avoid

  • Marking paid before payment happens.
  • Putting reimbursements into normal vendor expenses.
  • Approving without opening the receipt.
  • Losing staging attachment after rejection or payment.

Related articles

Open this in the app

After the Flutter Web app is deployed, this article can deep-link to /reimbursements or to the matching in-app help topic.

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Tags and coverage

Group: Business Workflow. This article is public help and does not access account data.